Direct Crowd Control

The festival season is upon us, which means there are even more events to be organized and even more crowds to control. While your actual strategy is likely to change based on the type of festival and the size of it, there are a few things that you should always keep in mind when planning an event.

·        Consider the audience. What is the average age of your attendees? Will there be alcohol? What type of day, and what events, are the most popular? These are huge factors in planning out a crowd control strategy.

·        Consider the venue. Do you know it? Has it held an event like this before? If you’ve held this even before, what didn’t work about the venue?

·        Consider your staff. Are most of them new, or have they done this before? This will help you select where staff members are placed and what type of training they need.

·        Train your staff to be courteous. Friendly interactions with staff members are more likely to keep crowds calm during the festivities.

·        Give your staff members uniforms. This is as simple as having everyone wear the same T-shirt. You want staff to be easily recognizable.

·        Provide a clear chain of command so information gets from your staff to the right people. This is very important.

·        Be sure to brief your staff clearly. They need to know where everything is, the procedures for a multitude of events, etc.

·        Have a clear method of communication. This may be phones or radios, but whatever it is make sure you have it and all staff has access to it in some way. If there is a situation requiring backup but your staff can’t communicate that, it’s going to escalate.

·        Do your research when hiring a security service.

·        Plan the event like you are planning for your family to attend. Think of how you want to keep them safe. That’s the same amount of work that should go into an event for strangers. They’re trusting you to keep them safe too, after all.

Each event is different, but each event should also have these strategies put in play to keep events running smoothly. Happy festival season!